How to Fix "App Keeps Stopping" on Android
By Elena Ruiz
· About Zone Desire
Quick answer
"App keeps stopping" (or "Unfortunately, app has stopped") means the app crashed. Force stop the app, clear its cache, update it and Android System WebView, and restart the phone.
What does “App keeps stopping” mean?
The app ran into an error it could not handle and closed.
What causes it?
- Outdated app or Android System WebView
- Corrupted app cache
- Low memory
- Bug in a new app version
Steps to try
Stop when the issue is resolved.
- Settings → Apps → [the app] → Force stop.
- Open Storage and tap Clear cache.
- Update the app and Android System WebView in the Play Store.
- Restart the phone.
- If it still crashes, Clear data (you may need to log in again) or reinstall the app.
Need more support? Check the official help: Google Play Help
FAQs
Why do many apps crash at once?
A faulty Android System WebView or Google Play services update is a common cause. Update or uninstall its updates.
Will clearing data delete my chats?
It can for some apps. Back up first (for example WhatsApp chat backup).