Zone Desire
Android

How to Fix Play Store Error 941 (Update Failed)

By Jordan Kim · About Zone Desire

Android app update retry troubleshooting
Error 941

Quick answer

Play Store error 941 means an app update failed during download. Clear the cache and data of Google Play Store and Download Manager, restart the phone, and update again.

What does “Error 941” mean?

The update download stopped, so the Play Store cancelled the update.

What causes it?

  • Corrupted download cache
  • Low storage
  • Interrupted connection

Steps to try

Stop when the issue is resolved.

  1. Free up at least 1 GB of storage.
  2. Clear cache and data of Google Play Store.
  3. Clear cache and data of Download Manager (show system apps).
  4. Restart the phone.
  5. Open Play Store → Manage apps & device → Update all.

Need more support? Check the official help: Google Play Help

FAQs

Is error 941 caused by the app developer?

Rarely. It is almost always a download problem on the phone.

Do I need to remove my account?

Only if clearing cache and data does not help.