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How to Fix ERR_CONNECTION_RESET in Chrome

Desktop browser showing a connection reset and network troubleshooting state
ERR_CONNECTION_RESET

Quick answer

ERR_CONNECTION_RESET means the connection to the website was cut before the page loaded. Restart your router, turn off VPN or proxy, reset network settings (netsh winsock reset) and clear the browser cache.

What does “ERR_CONNECTION_RESET” mean?

Your browser opened a connection, but something between you and the site closed it.

What causes it?

  • Unstable internet or router issue
  • VPN, proxy or firewall blocking the site
  • Corrupted network settings
  • The website's server dropped the connection

Steps to try

Stop when the issue is resolved.

  1. Open the site in another browser or on your phone to see if it is only your PC.
  2. Restart your modem and router.
  3. Turn off VPN and proxy (Windows: Settings → Network & internet → Proxy).
  4. Open Command Prompt as administrator and run: netsh winsock reset, then restart.
  5. Clear Chrome's cache: Ctrl + Shift + Delete → Cached images and files.

Need more support? Check the official help: Google Chrome Help

FAQs

Why do only some sites show ERR_CONNECTION_RESET?

A firewall, ISP filter or antivirus may be blocking those sites.

Does this error appear on phones?

Yes, Chrome on Android shows it too. Switch between Wi-Fi and mobile data to test.