How to Fix ERR_NAME_NOT_RESOLVED
By Daniel Carter
· About Zone Desire
Quick answer
ERR_NAME_NOT_RESOLVED means your browser could not turn the website name into an IP address. Flush the DNS cache, change to a public DNS server, disable Chrome's prefetch and check the URL.
What does “ERR_NAME_NOT_RESOLVED” mean?
The DNS lookup failed, so the browser does not know where the website is.
What causes it?
- DNS server not responding
- Wrong URL
- Old DNS cache
- Firewall blocking DNS
Steps to try
Stop when the issue is resolved.
- Check the URL.
- Run ipconfig /flushdns.
- Set DNS to 1.1.1.1 / 1.0.0.1 or 8.8.8.8 / 8.8.4.4.
- Restart the router.
- In Chrome, go to chrome://net-internals/#dns and clear host cache.
Need more support? Check the official help: Google Chrome Help
FAQs
Is ERR_NAME_NOT_RESOLVED the same as NXDOMAIN?
They are related. Both mean DNS could not find the website's address.
Why does it work on mobile data?
Your Wi-Fi's DNS server is the problem. Change DNS on the router.