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How to Fix Steam Error Code 118 (Unable to Connect to Server)

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Steam Error 118

Quick answer

Steam error code 118 means Steam cannot connect to its servers, usually because a firewall or antivirus is blocking Steam, or your internet is down. Allow Steam through Windows Firewall, restart the router and check Steam's server status.

What does “Steam Error 118” mean?

The Steam client or Store page could not reach Steam's servers.

What causes it?

  • Windows Firewall or antivirus blocking Steam
  • Internet connection problem
  • Steam server maintenance

Steps to try

Stop when the issue is resolved.

  1. Check that other websites load.
  2. Check Steam server status (for example on the Steam Support site).
  3. Windows Security → Firewall & network protection → Allow an app → tick Steam for Private and Public.
  4. Add Steam as an exception in your antivirus.
  5. Restart the router and Steam.

Need more support? Check the official help: PlayStation Support error codes

FAQs

Does Steam have weekly maintenance?

Yes, usually on Tuesdays (US time). Short outages are normal then.

Is 118 the same as 105?

Both are connection errors. 105 often points to DNS or ad-blocking.