How to Fix iPhone Error 9
By Ava Collins
· About Zone Desire
Quick answer
iPhone error 9 means the device disconnected from the computer during an update or restore. Use a different cable and USB port, update your computer, force restart the iPhone and retry.
What does “Error 9” mean?
The iPhone stopped responding to the computer in the middle of the restore.
What causes it?
- Loose or damaged USB cable
- USB hub or front-panel port
- Old computer software
Steps to try
Stop when the issue is resolved.
- Plug the cable directly into the computer, not into a hub or keyboard.
- Try another Apple or MFi-certified cable.
- Update the computer's operating system and iTunes/Apple Devices app.
- Force restart the iPhone and try the update again.
- Try another computer before booking a repair.
Need more support? Check the official help: Apple Support
FAQs
What does MFi certified mean?
It is Apple's program for third-party cables that meet Apple's standards.
Does error 9 delete data?
Only if you then choose Restore. Try Update first.