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Printers & Hardware

How to Fix Epson Printer Error 0x97

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Epson 0x97

Quick answer

Epson error code 0x97 is an internal hardware error, often linked to the main board or print head. Turn the printer off, unplug it for a few minutes, remove any jammed paper and turn it back on; if the code stays, contact Epson service.

What does “Epson 0x97” mean?

The printer detected a hardware fault and stopped.

What causes it?

  • Main board or print head fault
  • Paper or object inside
  • Power surge

Steps to try

Stop when the issue is resolved.

  1. Turn off and unplug the printer.
  2. Wait 5 minutes.
  3. Open the cover and remove paper or objects.
  4. Plug directly into the wall and turn on.
  5. If 0x97 returns, contact Epson support.

Need more support? Check the official help: HP Customer Support

FAQs

Can I fix 0x97 myself?

A power reset sometimes clears it. Repeated 0x97 needs service.

Is it covered by warranty?

If the printer is under warranty, Epson may repair it free.