How to Fix "Printer Driver Is Unavailable" in Windows
By Ava Collins
· About Zone Desire
Quick answer
"Printer driver is unavailable" means Windows cannot use the installed printer driver. Remove the printer, uninstall the old driver, and install the latest driver from your printer maker's website.
What does “Printer Driver Is Unavailable” mean?
The printer driver is missing, damaged or incompatible with your Windows version.
What causes it?
- Windows update replaced or broke the driver
- Old driver for another Windows version
- Incomplete install
Steps to try
Stop when the issue is resolved.
- Settings → Bluetooth & devices → Printers & scanners → select the printer → Remove.
- Open Print Management or Device Manager and remove the old driver.
- Download the latest driver for your exact model from HP, Canon, Epson or Brother.
- Install it and restart the PC.
- Add the printer again.
Need more support? Check the official help: HP Customer Support
FAQs
Can Windows install drivers automatically?
Yes, through Windows Update, but the maker's driver usually has more features.
Does this happen after Windows updates?
Yes, it is a common cause.