Zone Desire

Sign In to MagentaTV on a Smart TV

By Ava Collins · About Zone Desire

MagentaTV public device code screen
MagentaTV

Quick answer

MagentaTV pairs a television through the account page after you enter the eight-character code displayed in the app.

What does “MagentaTV” mean?

MagentaTV pairs a television through the account page after you enter the eight-character code displayed in the app.

What causes it?

  • The television is not connected to the internet.
  • The pairing code has expired or was entered incorrectly.
  • The account session on the phone or computer needs to be signed in again.

Steps to try

Stop when the issue is resolved.

  1. Open MagentaTV on the smart television and select log in.
  2. Leave the pairing code visible while you move to a phone or computer.
  3. Open the MagentaTV TV sign-in page in a browser.
  4. Enter the eight-character television code.
  5. Complete the account sign-in and wait for the app to load your profile.

FAQs

Why is the code not working?

Request a new code in the TV app, then enter it promptly and exactly as shown.

Can I use a phone for this?

Yes. A phone browser is usually enough to sign in and link the television.