How to Fix Netflix Error 113 (Sign-In Problem)

Quick answer
Netflix error 113 means the device could not sign in, usually because of stored data or a network issue. Check your email and password on netflix.com, sign out of all devices, restart the device and sign in again.
What does “Netflix Error 113” mean?
Your sign-in details did not reach Netflix correctly or saved data blocked the sign-in.
What causes it?
- Wrong email or password
- Old saved data on the device
- Network problem
Steps to try
Stop when the issue is resolved.
- Sign in on netflix.com in a browser to confirm your details work.
- Restart the device and router.
- On netflix.com go to Account → Sign out of all devices.
- Reinstall the Netflix app.
- Sign in again on the device.
Need more support? Check the official help: Netflix Help Center
FAQs
Which devices show error 113?
It is often seen on Apple TV, Roku and smart TVs.
Does signing out of all devices delete profiles?
No. It only signs out devices.
By Elena Ruiz
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