Use Rakuten TV on a Smart TV

What does “Rakuten TV” mean?

Rakuten TV uses the code shown under the profile area in its television app to link your account from a browser.

What causes it?

• The television is not connected to the internet.
• The pairing code has expired or was entered incorrectly.
• The account session on the phone or computer needs to be signed in again.

Steps to try

Stop when the issue is resolved.

1. Open Rakuten TV on the television and select the profile icon.
2. Choose the account connection option and keep the code view open.
3. On a phone or computer, open the Rakuten TV device sign-in page.
4. Enter the code from the television.
5. Sign in or create an account when prompted, then return to the TV app.

FAQs