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Streaming & TV

How to Fix YouTube "Something Went Wrong. Tap to Retry"

Mobile video playback retry troubleshooting
YouTube Something Went Wrong

Quick answer

YouTube's "Something went wrong. Tap to retry" means the app could not load or play content. Check your connection, update the YouTube app, clear its cache and set date and time to automatic.

What does “YouTube Something Went Wrong” mean?

The YouTube app failed to get data from YouTube's servers.

What causes it?

  • Weak internet
  • Outdated YouTube app
  • Corrupted app cache
  • Wrong date and time

Steps to try

Stop when the issue is resolved.

  1. Switch between Wi-Fi and mobile data.
  2. Update YouTube from the Play Store or App Store.
  3. Android: Settings → Apps → YouTube → Storage → Clear cache.
  4. Set date and time to automatic.
  5. Restart the phone or TV.

Need more support? Check the official help: Netflix Help Center

FAQs

Is YouTube down?

Check a status site or try another device. If all fail, wait a while.

Will clearing cache remove downloads?

Clearing cache does not remove downloads; clearing data might.