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How to Fix Error 0x80070005 (Access Denied) in Windows 11/10

Updated · By Daniel Carter · About Zone Desire

Laptop showing a locked folder and access permission troubleshooting
0x80070005

Quick answer

Error 0x80070005 means "Access Denied". Windows Update or an installer did not have permission to change a file or folder. Run the Windows Update troubleshooter, sign in as an administrator and reset the Windows Update components.

What does “0x80070005” mean?

Windows tried to write, update or install something but a permission check failed. It is common during Windows Update, Microsoft Store installs and System Restore.

What causes it?

  • Your account is not an administrator
  • Antivirus or security software is blocking the change
  • Damaged Windows Update cache files
  • Wrong permissions on a system folder

Steps to try

Stop when the issue is resolved.

  1. Sign in with an administrator account and restart the PC.
  2. Open Settings → System → Troubleshoot → Other troubleshooters and run Windows Update.
  3. Pause third-party antivirus for a few minutes and try again.
  4. Open Command Prompt as administrator and run: sfc /scannow
  5. Then run: DISM /Online /Cleanup-Image /RestoreHealth
  6. Restart and run Windows Update again.

Need more support? Check the official help: Microsoft Support

FAQs

Is error 0x80070005 dangerous?

No. It is a permission error. Your files are safe; Windows simply could not finish the change.

Can I install the update manually?

Yes. Search the KB number on the Microsoft Update Catalog website, download it and run the file.