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Windows

How to Fix Windows Update Error 0x80073712

By Elena Ruiz · About Zone Desire

Windows update component repair troubleshooting state
0x80073712

Quick answer

Error 0x80073712 means a file Windows Update needs is damaged or missing in the component store. Run DISM /Online /Cleanup-Image /RestoreHealth followed by sfc /scannow, then install the update again.

What does “0x80073712” mean?

The Windows component store (WinSxS folder) has corrupted data, so updates cannot be applied.

What causes it?

  • Corrupted component store (WinSxS)
  • Update interrupted by power loss
  • Disk errors

Steps to try

Stop when the issue is resolved.

  1. Open Command Prompt as administrator.
  2. Run: DISM /Online /Cleanup-Image /RestoreHealth (wait until it reaches 100%).
  3. Run: sfc /scannow
  4. Run: chkdsk C: /scan to check for disk errors.
  5. Restart and try Windows Update again.
  6. If it still fails, use Settings → System → Recovery → Fix problems using Windows Update (Windows 11).

Need more support? Check the official help: Microsoft Support

FAQs

How long does DISM take?

Usually 10 to 30 minutes. It may look stuck at 20% or 62%, which is normal.

Will Fix problems using Windows Update delete my files?

No. It reinstalls the current Windows version and keeps your apps and files.