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8 Questions to Ask your Magento Development Agency

Question to ask magento development agency

Are you looking for Magento web development services for your online eCommerce business? There are tens of hundreds of Magento web development agencies available in the market. However, choosing the right partner and putting all your trust in a Magento agency that it will fulfil all the promises made is a tricky affair. After all, it is the matter of time, money and resources involved in the project.

So, we have crafted a list of 8 major questions you need to ask before deciding to hire a Magento web development agency for your B2B commerce development.

Let’s start with asking….

  • Are you Magento certified?
  • Is your company a Magento partner?
  • What is the team size of your Magento eCommerce agency?
  • Here is the list of certifications Magento provides to developers
  • What is your Magento project management process?
  • Do you have plan B if any issues encountered during and after the Magento web development process?
  • Does the company provide control over the Magento development process?
  • What would be the time duration for the completion of the Magento project?
  • Do the company offer after launch support and maintenance for Magento web development? How?

Are you Magento certified?

Before choosing the Magento agency make sure it works with certified Magento developers. Since Magento provides many certifications and certified developers ensure the highest quality of code. That justifies the company’s experience and its work quality.

Is your company a Magento partner?

As similar to the certification for the developers, Magento offers diverse partnership forms to the companies based on how they market their products and services. So it is one of the aspects that need to be considered before choosing a Magento web development agency.

Also, the Magento partners avail with the facility of getting to know the new features, upcoming events and important updates. This helps companies to be more efficient in terms of working from innovation or additional knowledge.

Besides this, they get benefits of direct access to Magento Commerce source code, updates about the launch of upcoming software and others.

What is the team size of your Magento eCommerce agency?

It’s important to ask the Magento web development agency about their team size and experience they have in the sector. The developers there should be Magento certified and have years of experience.

Here is the list of certifications Magento provides to developers

Certified Developer
Front End Developer Certification
Magento Certified Solution Specialist
Developer Plus

It would be better to choose a Magento development company based on your project requirement considering the certification of the firm’s team. Because the development from certified Magento developers not only complies with code standards but also executes faster without any issue of bugs. While the developers’ experience ensures quick development with desired results.

What is your Magento project management process?

A Magento web development agency which utilizes Agile project management is an ideal partner you can approach for your project. As per a report, at least 71% of the Magento web development agencies practise Agile project management. And the reason behind is the benefits it delivers for its clientele. Likewise

A good hand over the project
Less risk
Improved ROI
Stable releases
Constant testing ease

The Magento agencies which adopt Agile project management methodology have high chances of supplying desirable results. So they are an ideal choice for your Magento B2B commerce development.

Do you have plan B if any issues encountered during and after the Magento web development process?

Always be ready for unexpected events like the occurrence of errors and bugs since these are unavoidable during the development process. Therefore the company should have a Plan B in such scenarios. So that they can cater to stakeholder’s demand for delivering a quality product for their invested amount.

The Magento web development agencies always have a backup plan and people who are contacted for such emergencies. Whereas the normal bug issues are rectified as soon as they are identified.

Does the company provide control over the Magento development process?

Besides receiving updates about the development of the project, many clients wish for their involvement in the process. And it is the right approach since it helps in completing the project more efficiently and accurately with their unique solutions. in case, if they want to give any suggestion or make changes at any stage also becomes possible.

The companies which consider their clients as a part of the team, it became easier for them to resolve issues and make changes efficiently. In such scenarios, clients have full control. They can contact the team leads and discuss the project any time they want.

What would be the time duration for the completion of the Magento project?

Several times clients do not have an idea of how much time it will take to complete the project. And whenever a project is outsourced for Magento web development services, the agencies charge on an hourly basis. So it is crucial to discuss the estimated time for the completion of the project before signing a Magneto agency.

Sometimes, several companies propose the fewest number of hours without even knowing the complexity of the project. Because their only intention is to grab the business and the clients end up with paying extra after the completion of the project.

So before assigning your project to an eCommerce agency, it is good to collect proposals from different companies and compare their estimates. If any company is asking for just 4 weeks as compared to others’ project completion estimate of 8 weeks then it is a red flag and you need to discuss this in detail.

Do the company offer after launch support and maintenance for Magento web development? How?

Every client has a plan to manage his eCommerce system once it is launched and running in the market. There are issues encountered during the execution of the system which needs to be rectified to streamline the process. To manage such emergency issues, either having in-house developers, you would require professional support. So it is better to ensure the after launch support and maintenance provided by the Magneto agency. Because there are numerous tales of agencies and system integrators “go missing” after launch.

Decide to choose an eCommerce development company based on their project team model. For instance, if a company is handling projects with the 2-3 project team and one they deployed around six sites. It would be difficult for them to manage the new projects and provide needed support to those six sites. Since the development staff get overwhelmed with the responsibilities of new development and subpar service to the existing clients.

So, it would be good to assign your project to the firm with a dedicated support team. Capable to provide you 24/7 service support through different communication methods. They should guarantee SLAs service level agreements.

Final Words:

All in all, if you are willing to launch or relaunch your eCommerce site or want to take advantage of other Magento web development services. You must consider the Magento agency over Magento web development agencies that are capable of satisfying all the above-mentioned requirements. Also, the development cost, resources and time going to be utilized should be appropriate according to your project. Hope this blog will help you find the ideal partner considering the above-mentioned questions.

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