Privacy policy

Our privacy policy is to help all the users to understand the following things:

Who are we?

Our company’s privacy policy and the data controller treat the Information that we collect or receive from the website, mobile device, or any other version of the website and other sites owned by  Zone Desire or services that link to this privacy policy. It also includes the use of the various type of information we may collect via content that is available on third-party websites.

Our data protection officer is responsible for overseeing our compliance with the California consumer privacy act (CCPA) and General data protection regulation (“GDPR”). In case you want to connect with our officer, you can write at [email protected].

 Collection of Information

The Information we collect comes under the following four data classes:

  • Information you give us
  • Information collected from third-parties
  • Information collected from social media
  • Information related to user’s use of the website

Information you give us.

  • When you fill a form on our website
  • When you search for our services or products
  • When you share feedback with us or complete any survey
  • When you subscribe to our services like newsletter, updates, etc.
  • When you communicate with us via email, mail, phone, or other ways
  • When you escalate any issue

Information collected from Third Parties

We receive different types of information about you from our trusted advertising agencies that include lead generation networks such as name, email address, address, and phone number. It may also include professional information such as company name or address.

Information collected from social media

When you follow or like our social media channels like Instagram, Twitter, Facebook, or LinkedIn, we collect some information, including your name, profile, email, and other content or comments you post on images, reels, or videos. We collect the information in the form of these methods. Along with that, we also collect information if you sign from any e advertisement or submit Information using social media websites. We collect and use the Information provided by you for the purpose of communication through customer care, verifying Information, and marketing services.

Information Related to your use of our website.

We collect information automatically about your device or computer from which you access our website. It includes the following Information:

  • IP address, geographical location, and other related information about the computer like type of browsers, operating system, and country from which you are accessing it.
  • Information related to different methods with which you can interact with our website, including clicks, web pages, content, domain name, and similar Information. 
  •  Along with that, we also use third-party analytic providers such as cookies and other related tools in order to collect the Information.

Disclosure of Information

As per our current services, we do not disclose any information in any situation above to third parties. However, we reserve the right for the disclosure of the Information in the future under the following situations:

  • When user give their consent
  •  For our business partners or service providers who to provide or perform services on our behalf.
  •  To protect our rights and regulations and comply with laws that various excess parts of the Information to protect our users and us.
  •  at the times of business mergers or acquisitions
  •  when users share information on public forums, including community forums and blogs

Whenever we decide to disclose the Information of the user, we will notify our privacy policy in advance to signify to all the users that we are going to disclose their Information. We may provide you notice by sending you an email or prominent location on our official website.

What are user rights?

Being the users of our services, you also preserve a few essential rights. The most important thing users can do they can reset, remove or reject cookies as per their requirements. To do the same, they need to follow the instructions provided by the specific browser; keep in mind that these instructions differ from one browser to another browser. IN case you reject the cookies, then the next time whenever you come to our website, it will not recognize your device. You can delete the Information of the browser using browser controls.

In any situation, if you want us to update or erase any of your personal information, then you can email us at [email protected]. When we have such kind of request, we will resolve that as soon as possible.

Retention of the Information

We will store your Personal Information as long as it is important for us for some specific purposes For which it has been collected or for some legal requirements. To clear any doubt, we feel we retain all your personal information to continue providing our services to you. If you want to use any of your rights mentioned in this privacy policy, we will take your request into consideration and retain or delete your Information as per your choice.

Information security

Data transformation over the internet is not entirely secure, and there is no system of whether electronics for physical security are impenetrable. But still, we take necessary steps to prevent unauthorized access to all our user’s personal data. We cannot guarantee the security of the Information, our servers, and databases. Being users If you are using our services, then you are agreeing to all different types of risks related to the Information you provided us while using our services. In any worst-case scenario, if your Information or are security code compromised, we may seek to notify you.

Information from children

We are clearly stating that all the children under the age of 13 are not intended to use our services. People under 13 years of age cannot submit any personal information on our website, forums, or charge, etc. all minors between 13 to 17 years of age may use our services under the guidance of a legal guardian or parents. In case we find out that we receive any information from a child under 13 years of age, we will take the necessary steps to delete the specific Information.